How do I make a return?

Email us at support@1hourbreak.com and make sure to include your billing name and address. We'll reply with your RMA number, return instructions, and return mailing address.

We do not accept returns without a return merchandise authorization or RMA number.

Refund Policy

Your order may qualify for a refund if contents are returned unopened and unused within 30 calendar days of the original delivery date. Shipping and handling fees are non refundable and will be deducted from your refund.

Orders With Multiple Items

Only unopened and unused items may qualify for a refund. The purchase price of any opened or used product will be deducted from the total refund amount.

Refund Process

Refunds are processed after we receive your return and the items are inspected. We'll process a refund of the purchase price paid (minus shipping and handling).  We'll credit that to the same card used to make the purchase.  Please allow up to 30 calendar days for the credit to process on your end.

International Shipments:  Shipping, taxes, and duties are non-refundable.

Important Note

We are unable to accept any packages marked "Refused" or "Returned to Sender."  All Returns must be shipped with new postage and include your RMA. We are unable to provide return shipping labels.